Copyright 2020 Pole Power | All Rights Reserved | Terms, Conditions & Privacy Policy

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TERMS & CONDITIONS

 

TERMS OF SERVICE

By purchasing this service you (referred to as "Customer") agrees to the follow terms stated.

Pole Power Academy. (referred to as "Pole Power Academy", "PPA" or "Company") agrees to provide Educational Training (referred to as "Course" or "Membership") identified in online sales page. Customer agrees to abide by all policies and procedures as outlined in this agreement as a condition of purchasing and continuing monthly payments for access to their Membership or Course.

 

METHODS OF PAYMENT

The Customer may pay by credit card, debit card or Paypal

Memberships that have a free trial are subject to a £1 card check to make sure it is valid on sign up to your membership, this is then returned to the Customer. 

There is no minimum term contract on monthly or yearly memberships, Customer must cancel their membership before the next billing date to avoid being charged for the following month/year.

Customer can cancel membership at anytime. 

Once membership has been cancelled, access will be terminated immediately.

There are no refunds or partial refunds once payment(s) has been received.

Offers claimed on yearly membership, access will be terminated 365 days after purchase, unless other wise stated.  

Prices can change at anytime but Customer will be locked in on the price point purchased at for as long as a continuous paying member.

Memberships may include drip fed content, this means Customer will receive access to lessons over a period time, for example a 12 week course, access to a new lesson will be released automatically on a weekly basis.

If Customer chooses to cancel membership, access to all the current drip fed content will be lost. If Customer decides to join again, access will start back at lesson one and not continue where membership was terminated. 

Should billing fail, the system will attempt to take payment again 3 days apart, an email will be sent with this information. If it continues to fail, membership will be revoked and with the loss to access to all content granted from being a member. 

​Updates or changes may be made available to existing accounts but are not guaranteed.

While Pole Power Academy make every effort to provide consistent uninterrupted service, there is not guarantee on specific availability. Service interruptions may occur from time to time due to vendor updates, outages or service issues. When found Pole Power Academy will work with our team and vendors to restore access as quickly as possible, but make no warranties as to time, speed, or availability.

 

REFUND POLICY

There is no refunds once payment has been received, ensure you have cancelled before your next payment is due to avoid being charged. If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached within your membership area or at: academy@pole-power.co.uk

 

NO TRANSFER OF INTELLECTUAL PROPERTY

Customer is not authorised to use any of Pole Power Academy intellectual property for business purposes. All intellectual property, including tutorials and course lessons, shall remain the sole property of Pole Power Academy. No license to sell or distribute Pole Power Academy materials is granted or implied. By purchasing this product, Customer agrees (1) not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights, (2) that any Confidential Information shared by the Company is confidential and proprietary, and belongs solely and exclusively to the Company, (3) Customer agrees not to disclose such information to any other person or use it in any manner other than in discussion with the Company. 

 

CUSTOMER RESPONSIBILITY

Pole Power Academy Memberships are developed for strictly educational purposes ONLY. Customer accepts and agrees that Customer is 100% responsible for their own training and any injuries or damages may result from the same. Customer agree that by following tutorials and lessons on PPA they do so ENTIRELY at their own risk. Pole Power Academy promotes face to face training with qualified instructors as the safest way to train. PPA strongly promotes customers to never train on their own. Customers should check their equipment before every use and throughout their training. Customers should always use a safety mat of at least 4inches or more depending on height training at. Customers should fully understand safety aspects, how to get into and out of moves with a great understanding and skill of the pre requisites.  Pole Power Academy makes no representations, warranties or guarantees verbally or in writing.  PPA membership education and information is intended for a general audience and does not purport to be, nor should it be construed as, specific advice tailored to any individual. Company assumes no responsibility for errors or omissions that may appear in any membership content.

 

FORCE MAJEURE

In the event that any cause beyond the reasonable control of either Party, including without limitation acts of God, war, curtailment or interruption of transportation facilities, threats or acts of terrorism, State Department travel advisory, labor strike or civil disturbance, make it inadvisable, illegal, or impossible, either because of unreasonable increased costs or risk of injury, for either Company to perform its obligations under this Agreement, the Company’s performance shall be extended without liability for the period of delay or inability to perform due to such occurrence.

 

WAIVER

If any provision of this Agreement is held by to be invalid or unenforceable, the remaining provisions shall nevertheless continue in full force. The failure of either Party to exercise any right provided will not be deemed a waiver of that right or any further rights hereunder.

LIMITATION OF LIABILITY

Customer agrees they used Pole Power Academy services ENTIRELY at their own risk and that Membership is only an educational service being provided. Customer releases Pole Power Academy, its officers, employees, directors, subsidiaries, principals, agents, heirs, executors, administrators, successors, assigns, Instructors, guides, staff, Participants, and related entities any way as well as the venue where the Programs are being held (if applicable) and any of its owners, executives, agents, or staff (hereinafter "Releasees") from any and all damages that may result from any claims arising from any agreements, all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in equity arising from my participation in the Programs. Customer accepts any and all risks, foreseeable or unforeseeable. Customer agrees that Pole Power Academy will not be held liable for any damages of any kind resulting or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of Company’s services or enrolment in the Membership. Company assumes no responsibility for errors or omissions that may appear in any of the membership materials. You also understand that any testimonials or endorsements by our customers or audience represented on our programs, websites, content, landing pages, sales pages or offerings have not been scientifically evaluated by us and the results experienced by individuals may vary significantly.

 

NON-DISPARAGEMENT

The Parties agree and accept that the only venue for resolving such a dispute shall be in the venue set forth herein below. The parties agree that they neither will engage in any conduct or communications with a third party, public or private, designed to disparage the other. Neither Client nor any of Client’s associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit speak, write, verbalise or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the Company or any of its memberships, members, owner directors, officers, Affiliates, subsidiaries, employees, agents or representatives.

 

 

MODIFICATION

Pole Power Academy may modify terms of this agreement at any time. All modifications shall be posted on the official website and customers shall be notified.

 

INDEMNIFICATION

Customer shall defend, indemnify, and hold harmless Company, Company’s officers, employers, employees, contractors, directors, related entities, trustees, affiliates, and successors from and against any and all liabilities and expense whatsoever – including without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorneys fees, and disbursements – which any of them may incur or become obligated to pay arising out of or resulting from the offering for sale, the sale, and/or use of the product(s), excluding, however, any such expenses and liabilities which may result from a breach of this Agreement or sole negligence or wilful misconduct by Company, or any of its shareholders, trustees, affiliates or successors. Customer shall defend Company in any legal actions, regulatory actions, or the like arising from or related to this Agreement. Customer recognises and agrees that all of the Company’s shareholders, trustees, affiliates and successors shall not be held personally responsible or liable for any actions or representations of the Company. In consideration of and as part of my payment for the right to participate in Pole Power Academy Membership(s), the undersigned, my heirs, executors, administrators, successors and assigns do hereby release, waive, acquit, discharge, indemnify, defend, hold harmless and forever discharge Pole Power Academy and its subsidiaries, principals, directors, employees, agents, heirs, executors, administrators, successors, and assigns and any of the training instructors, guides, staff or students taking part in the training in any way as well as the venue where the Programs are being held (if applicable) and any of its owners, executives, agents, or staff (hereinafter "Releasees") of and from all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in equity arising from my participation in the Programs.

 

NOTICES

This Agreement shall be binding upon and inure to the benefit of the parties hereto, their respective heirs, executors, administrators, successors and permitted assigns. Any breach or the failure to enforce any provision hereof shall not constitute a waiver of that or any other provision in any other circumstance. This Agreement constitutes and contains the entire agreement between the parties with respect to its subject matter, supersedes all previous discussions, negotiations, proposals, agreements and understandings between them relating to such subject matter. This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom.

 

If you do not understand or agree with any of these conditions, please do not become a member of PPA. If you require further clarification, please contact academy@pole-power.co.uk

PRIVACY POLICY & GDPR

INTRODUCTION

  • Pole Power Academy is committed to protecting the information about you that we collect, store and use when you provide it to us on our website: www.polepoweracademy.com and www.polepoweracademy.kartra.com

  • We uphold your rights to privacy  in accordance with the General Data Protection Regulation (GDPR).  We are compliant with its requirements in respect of the collection, management and disclosure of your personal information.

  • If you do not wish to provide personal information to us, then you do not have to do so.  However, this may affect your use of of the website for any products and services offered on it.

WHAT IS YOUR PERSONAL INFORMATION

  • When used in this privacy policy, the term “personal information” has the meaning given to it in the GDPR.  In general terms, it is any information that can be used to personally identify you.  This may include your name, address, telephone number, email address and profession or occupation.  If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

  • We may also collect some information that is not personal information because it does not identify you or anyone else.  For example, we may collect anonymous answers to surveys or aggregated information about how users use our website.

  • Your personal information will not be shared, sold, rented or disclosed other than as described in this privacy policy.

WHAT INFORMATION MAY WE COLLECT FROMT YOU AND WHY

Pole Power may collect the following personal information from you:

1. name;

2. current mailing or residential address;

3. email address;

4. telephone number;

5. age or birth date; and

6. profession or occupation.

We collect personal information about you so that we can perform our business activities and functions and to provide best possible quality of customer service.  We collect, hold, use and disclose your personal information for the following purposes:

1. to provide our services to you;

2. to send communications requested by you;

3. to answer enquiries and provide information or advice about existing and new services;

4. to provide you with access to protected areas of our website; and

5. to comply with any Law, rule, regulation, Lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority.

HOW WE COLLECT YOUR PERSONAL INFORMATION

We collect your personal information directly from you unless it is unreasonable or impracticable to do so.  When collecting personal information from you, we may collect in ways including:

1. when you make an enquiry about our services;

2. through our website, including when you register as a member of our website;

3. during conversations between you and our employees;

4. when you ask to be placed on one of our subscription/mailing lists; or

5. when you become a client or customer of ours or otherwise use our products or services.

HOW DO WE STORE YOUR INFORMATION

 Your personal information is kept (if on paper) via a locked fireproof cabinet.

  •  If your personal information is kept online it will be securely via those listed below.

What systems that are online is my information kept and therefore have their own GDPR policies?

Membership System

·       Teachable

·       Kartra

 

Payment SystemOther

·       PayPal

·       Stripe

Marketing

.      Wix

.      Kartra

What happens if we can’t collect your personal information?

If you do not provide us with the personal information described above, some or all of the following may happen:

1. we may not be able to provide our products or services to you, either to the same standard or at all;

2. we may not be able to provide you with information about services that you may want, including information about special promotions; or

3. we may be unable to tailor the content of our website to your preferences and your experience of our website may not be as enjoyable or useful.

User tracking experience

We may use tracking software to review and improve your experience of our Site. In particular, we may use Facebook, Leadpages and Google Analytics. Google Analytics collects data about our Site traffic via Google Advertising cookies and anonymous identifiers. Data collected via these Google products is not linked with any personally identifiable information you submit while on our Site. If you wish to opt out of the Google Analytics data collection, you may do so on Google’s Site at https://tools.google.com/dlpage/gaoptout/.

Transferring of data

As our website is linked to the Internet, and the Internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online.  We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the Internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.

MARKETING COMMUNICATIONS 

  • We may send you direct marketing communications and information about our services that we consider may be of interest to you.  These communications may be sent in various forms, including mail, email, Facebook messenger, SMS. At any time you may opt-out of receiving marketing communications from us by contacting us (see the details below) or by using opt-out facilities provided in the marketing communications and we will then ensure that your name is removed from our subscription/mailing list.

  • Our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

  • We may hold your information in either electronic or hard copy form.  Personal information is destroyed or de-identified when no longer needed or when we are no longer required by Law to retain it (whichever is the later).

HOW CAN YOUR WITHDRAW YOUR CONSENT TO THIS PRIVACY POLICY? 

  • You may withdraw your consent to this privacy policy at any point.  If you wish to withdraw your consent to our collection and retention of your data, please contact us at academy@pole-power.co.uk and we can arrange for your data to be deleted.

  • You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at the email address listed above in this Privacy Policy.

  • To unsubscribe from our e-mail database, or opt out of any communications, please contact us at the email address listed at the start of the Privacy Policy, with “Unsubscribe” in the subject line of the e-mail.

 

We may change this policy from time to time, however we will notify you of any changes via email.  Any updated versions of this policy will be posted on our website and will be effective from the date of posting.

 

© Pole Power Academy 

This policy was last updated on 4th April 2020.